If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. No internet purchase required to download or use on board. Thanks everyone. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. You will need to provide health certificate documentation for the animal in your ports of call. Daytime dress is casual. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. We are equally passionate about protecting and preserving the pristine destinations that we visit. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Make your wedding dreams a reality. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). It is also a good idea to bring your prescription for eye glasses or contacts. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Taxes, Fees & Port Expenses are additional. Yes, you are correct. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Visit hollandamerica.com for more information. I got all three answers, the last of which (from Seattle) was all "use it or lose it". To book, or for more information, simply visit your Future Cruise Consultant. 19952023, The Independent Traveler, Inc. Listen to the menu and select the number that corresponds to the ship you are calling. Since Princess is part of the Carnival Family just like HAL is, the precedent exists. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Local Sales Taxes Applied where required. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. It is obviously available in Seattle, but not available on the ships. CC Help Jenn In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. onboard credit I'm not sure why this "issue" crops up every other week, and people go berserk. Payment of any fines levied is the responsibility of the individual guest. Please note that minimum age for guests using the fitness center is 16. Upon disembarkation, your bags are delivered directly back home. Other terms and conditions may apply. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Gift orders must be prepaid and received two weeks in advance of sailing. Guests will be asked to discard open beverages in plastic containers prior to boarding. We are privileged to transport guests to every corner of the world. Offer applies to 1st/2nd guests in a stateroom only. You will be responsible for all costs you incur to join the vessel at the next port. Holland America Line's 150th Anniversary Offer Includes an Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. You may choose to participate in as many (or as few) activities as you wish. Zealand, these policies and the legal drinking age apply to guests 18 years or over. Great post Roz! Holland America FAQ - Cruise Critic Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. ahead and pack some anti-diarrheal medication with your other medications. It depends on the type of OBC you have. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. bars, the shops, spa, shore excursions. Any and. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Bring your travel and health insurance information and have it handy at all times. :). Enjoy warm sunshine, shimmering seascapes and vibrant cities. if you have and inside stateroom do you have to pay for laundry service? Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. Some clearances will require face to face inspections, details will be communicated to you onboard. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic (Voyage plans cover your entire cruise and are available at a discounted rate. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. 1-206-626-7353 to add services to your itinerary. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. (Required for kids and tweens ages 3 12). For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Discover ancient cities, seaside towns and a rich culinary tradition. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. You may select to print as many as you need for your vacation. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Limit: One (1) offer per person, and up to two (2) per stateroom. All guests should keep themselves advised of changes in government requirements. OK right? In many countries, you can also use your ATM card to obtain local currency. You will claim your luggage when you arrive at your final airport destination. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. It also saves you from checking a bunch of charges on your on board account. With very limited exceptions (such as some Panama Canal cruises),U.S. law prohibits persons from beginning their cruise in oneU.S. port and ending it in a different U.S. port. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. The line will be adding $100 in onboard spending The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Guests are urged to complete the Online Check-in process before leaving home. Customs officials will not be available at the ship during check-in to register valuables. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. I dont think weve paid attention before (obviously not!) And the run around I got when I asked about it, makes me regret picking Holland America. Guess we're just lucky. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Please see the following important information about your luggage tags. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. Appointments are strongly suggested, particularly for Dressy Nights. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. We seek, to the extent feasible, to accommodate guests with disabilities. Started August 27, 2021, By Complimentary champagne will be served at the auctions. Please note that fees and visa requirements are subject to change without notice.
holland america onboard credit